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Columbia Bank is a banks in West Milford, New Jersey. Open: Mon–Fri 9:00 AM – 5:00 PM; Sat 9:00 AM – 1:00 PM; Sun Closed. Phone: (973) 728-0200. Address: 1501 Union Valley Rd, West Milford, NJ 07480, USA. Average rating is 3.8 stars from 11 reviews. Website: https://www.columbiabankonline.com/branch-locations/west-milford?utm_source=gmb&utm_medium=yext.
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A mother and child engaging with online banking at home. — Columbia Bank
3.8 11 reviews Today 9:00 AM – 5:00 PM

Banking That Knows You By Name

Columbia Bank in West Milford brings genuine community banking to every account, every visit, every year.

About Us

Ten years is a long time to bank anywhere, and the customers who have stuck with Columbia Bank on Union Valley Road will tell you exactly why they stayed: the tellers remember who you are. That's not a small thing. When you walk in needing a quick favor for your business or a question about your account, being recognized saves time and earns trust.

The West Milford branch sits in a community where people notice the difference between a call-center script and a real conversation. The branch manager and community liaison have built genuine relationships with local business owners and residents alike, the kind where your occupation and banking needs are already understood before you finish explaining them.

Like any institution, this branch has had its growing pains, and feedback from customers has pushed it toward better communication around account changes. What remains consistent is a staff that, on balance, shows up with warmth and a willingness to help. If you want a bank that treats the West Milford community as neighbors rather than account numbers, this branch is worth a conversation.

What We Offer

Columbia Bank offers the full range of personal and business banking services you'd expect from a well-established New Jersey community bank, delivered by staff who actually know the local economy. Personal checking and savings accounts, money market options, and CDs give individuals solid ground to build on.

For local business owners, the branch provides business checking accounts, commercial lending consultations, and the kind of flexible service that a sole proprietor or small operation genuinely needs. The branch also houses an ATM for after-hours access, so your banking day doesn't have to end at 5 p.m.

Mortgage and home equity products are available through the broader Columbia Bank network, connecting West Milford homeowners to competitive rates backed by a bank that has operated across New Jersey for decades. Online and mobile banking round out the picture, letting you manage accounts from the lake house or the job site.

Why Choose Us

Tellers and managers who recognize returning customers by name, cutting through wait times for regulars.
Dedicated community liaison building real relationships with West Milford small business owners.
Full business banking services tailored to the trades, retail, and service businesses that drive this community.
On-site ATM provides 24/7 cash access at the Union Valley Road location.
Backed by Columbia Bank's decades of New Jersey community banking with local decision-making authority.
Online and mobile banking tools let you handle transfers, deposits, and account management from anywhere.

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What Our Customers Say

Don't just take our word for it - hear from our satisfied customers

Click to Rate & Review This Business ✍️
Daniel Carbone
2 years ago
"Worst bank. They changed my account and started charging me monthly $20 without my knowledge. Cindy from WM was beyond rude on the phone, blaming and accusing me. I wouldn’t recommend this branch to anyone. I have been a loyal customer for YEARS and the attitude I received when I was trying to get help was disgusting. “Apparently” they sent out a piece of paper stating the change but I am on top of every mail I get and received nothing. I am cancelling my account immediately strictly because of how Cindy handled the situation."
— Daniel Carbone
Molly Pomsanam
⭐⭐⭐⭐⭐
6 years ago
"The staff at Columbia Bank in West Milford are all so nice, very friendly, and helpful! Branch Manager and community Liason are awesome! Most of the tellers know I own a business here in West Milford and help to make transactions quick and easy! So glad I can count on Columbia Bank for my Business and Personal Banking needs!!!!!"
— Molly Pomsanam
Rob Ran
⭐⭐⭐⭐⭐
7 years ago
"I don’t know what that persons talking about, I’ve banked with Columbia for about ten years and never had an issue. Most employees know me by name and work well with my occupation when I need to convert lump sums of money. Excellent service and such a nice staff! They’re always willing to help out. I will remain to bank with Columbia as long as I am here in Jersey because they’re the best!!!!"
— Rob Ran
Mary Louise Davie
⭐⭐⭐⭐⭐
5 years ago
"There’s a reason I have stayed with Columbia Bank for decades and may keep it when I move to Maine, there has never been a problem (once but they rapidly solved) and the service in always friendly and quick and trust inducing. No other bank has made me feel comfortable."
— Mary Louise Davie
Its Me Me
7 years ago
"I recently visited this branch to close out an account that I had there. The original manager was very good, the new manager is an inept woman who needs to be fired. I would not dare open an account there, not even in a drunken stupor. I made a call to the regional office and let them know that they have a real problem. The former manager was excellent. This one is not."
— Its Me Me

Frequently Asked Questions

Where is the Columbia Bank West Milford branch located?

The branch is at 1501 Union Valley Rd, West Milford, NJ 07480. An ATM is available on-site for after-hours transactions.

Does this branch offer business banking services?

Yes. The West Milford branch serves local business owners with business checking accounts, commercial lending referrals, and staff experienced with the needs of small and mid-sized operations in the area.

Will I be notified before any changes are made to my account?

Columbia Bank is required to provide advance notice of any fee or account-structure changes. If you ever have questions about a change on your statement, the branch team can walk you through it directly.

Can I handle my banking online instead of visiting the branch?

Absolutely. Columbia Bank offers online and mobile banking for transfers, bill pay, mobile check deposit, and account monitoring, so most day-to-day tasks don't require a branch visit.

What types of personal accounts does Columbia Bank offer?

Columbia Bank offers personal checking and savings accounts, money market accounts, and certificates of deposit with various term lengths. A branch representative can match you with the right account for your goals.

Does Columbia Bank offer mortgage or home equity products?

Yes. Mortgage loans and home equity lines of credit are available through the Columbia Bank network. The West Milford branch can connect you with a lending specialist to discuss current rates and eligibility.

How do I reach the West Milford branch directly?

You can visit the branch at 1501 Union Valley Rd during regular business hours, or use the branch locator at columbiabankonline.com to find current hours and contact details for this location.

Hours of Operation

Open Now · Closes at 5:00 PM
Monday 9:00 AM – 5:00 PM
Tuesday Today 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed
90° Clear West Milford
Tue 91° 71°
Wed 98° 77°
Thu 93° 70°
Fri 90° 64°
Sat 71° 65°
Sun 79° 67°
Mon 80° 68°

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